Feature: Audit Exposes: How an Accountability Crisis Led to a Ksh. 9.6 Billion Loss on eCitizen

6 August 2025

Kenya’s flagship digital payment system, eCitizen, is at the center of a financial storm following an audit report that reveals Ksh.9.6 billion in questionable transactions, systemic mismanagement, and potential fraud. Auditor General Nancy Gathungu’s latest findings paint a grim picture of a platform meant to streamline government services but now riddled with accountability gaps that threaten public service delivery.